Privacy Policy

Introduction

At Gopalganj City, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our application. By using our app, you consent to the terms of this policy.

Information We Collect

Automatically Collected Information:

• Device Information: Device model, operating system version, unique device identifiers (e.g., Android ID), mobile network information.
• Log Information: App usage data, access times, pages viewed, and error reports.
• Network State: Internet connection type (Wi-Fi, cellular).
• Advertising Data: Ad-related identifiers (e.g., Google Advertising ID).

User-Provided Information:

• Information you provide via support requests, feedback, or optional profile details.

Location Data:

• We may collect coarse or precise location data to improve certain features (if you grant permission).

Purpose of Data Collection

We collect your information to:

• Enhance User Experience: Improve app functionality and usability.
• Provide Personalized Content and Ads: Tailor ads and recommendations using AdMob and StartApp.
• Ensure App Security: Detect and prevent fraud or unauthorized use.
• Analyze Performance: Monitor app usage and optimize features.

Third-Party Services We Use

We integrate the following third-party services, which may collect and process your data:

• Firebase: For app analytics, crash reporting, and push notifications.
• AdMob (Google): To display advertisements tailored to your preferences. Complies with Google’s Family Policy for child-directed content.
• StartApp: For additional advertisements and monetization features.
• AppBrain: To provide app recommendations and user analytics.
• UddoktaPay SDK: For secure payment processing.

Each service provider adheres to industry-standard privacy practices, including GDPR, COPPA, and CCPA compliance.

Children’s Privacy

We comply with the Children’s Online Privacy Protection Act (COPPA) and other child protection regulations:

• Our app is not directed toward children under 13 without parental consent.
• Ads shown in child-directed sections comply with Google’s Family Policy.
• No personally identifiable information is knowingly collected from children under 13.

Data Security

We use industry-standard measures to protect your data:

• Encryption: All data in transit is encrypted using SSL/TLS protocols.
• Access Control: Only authorized personnel can access your data.
• Secure Storage: Sensitive data is stored in secure environments.

User Rights

You have the following rights:

• Access Your Data: Request a copy of the information we collect about you.
• Delete Your Data: Request deletion of your data by contacting us.
• Manage Permissions: Enable or disable permissions (e.g., location) in your device settings.
• Opt-Out of Ads: Use your device settings to opt-out of personalized advertising (AdMob’s Ad Settings).

Data Retention

We retain data only as long as necessary to fulfill the purposes described in this policy or as required by law. Non-essential data is periodically deleted.

Consent and Opt-Out

• You consent to data collection and processing when you use our app.
• You can withdraw consent or opt-out of certain services by managing app settings or contacting us.

Updates to Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be notified through the app or published on this page.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: support@gopalganjcity.site